We are here to help, 24/7

You can reach the beOnd Guest Experience Team on the following numbers:

General Inquiry

To resolve issues related to booking, baggage, and inflight requests, or arrange for special assistance, send us an email.

Claims and Refunds

If your journey has already taken place and you would like to submit a claim — whether you are the passenger, booking holder, or a legal representative acting on behalf of a guest - please send us an email using the link below.