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FAQs
Frequently Asked Questions
Find answers to some of the most commonly asked questions.
General Questions
Baggage
Cancelling or changing a booking
Refunds
Chauffeur
Can I bring my pet on board? What are the requirements and fees?
How much does a ticket cost when flying on beOnd? from [departure city] to [destination city]?
Can I select my seat in advance?
What is the airline's policy on flight delays or cancellations?
Can I change my flight reservation? What are the associated fees?
What are the procedures for travelling with infants or children?
What are the ticketing rules for infant and children?
Can I request special meals for dietary restrictions?
What are the check-in options available? Can I check in online?
Are there any flight deals or promotions available?
What are the options for class of service?
Can I request assistance for passengers with disabilities or special needs?
What documents do I need to travel internationally?
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